Privacy Policy

At Serouj G Vocals, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect personal information from you when you:

Register for an account or make a purchase on our website.
Submit inquiries or communicate with us directly.
Use our services (e.g., booking a vocal session, submitting project details).

The types of personal information we may collect include:

Contact Information: Name, email address, phone number.
Payment Information: Credit card details, billing address (note: payment processing is handled securely by third-party providers).
Project Information: Details of your music project, including song files, instructions, and any additional preferences related to your order.

2. How We Use Your Information

We use your personal information to:

Process your orders and provide the requested services.
Communicate with you regarding your project, including sending demos and final vocal files.
Improve our website, services, and customer support.
Send promotional emails or updates, if you have opted into receiving them.

3. How We Protect Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal information. This includes encryption of sensitive data, secure payment processing, and regular security audits. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share necessary information with third-party service providers (e.g., payment processors) who help us run our business and fulfill your orders.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. These technologies help us understand how visitors use our site, improve functionality, and provide a more personalized experience. You can control the use of cookies through your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate information.
Request the deletion of your personal information, subject to certain limitations (e.g., legal obligations).
Opt-out of receiving promotional emails at any time by following the unsubscribe link or contacting us directly.

To exercise any of these rights, please contact us at the details provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once it is no longer needed, we will securely delete or anonymize the information.

8. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the “Last Updated” date at the top of this page. Your continued use of our services after any changes to this policy signifies your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
info@seroujgvocals.com